from: September, 1st 2018)
The Company means Sierra Editing and Translating, Limited
The Website or simply the Site means www.sierra-editing.com
The Personnel means each and everyone of Sierra, Limited registered employees
The User means each and everyone that makes use of the Website
Your privacy is important to us. It
is our policy to respect your privacy regarding any information we may collect
from you across our website.
Information we collect
When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We may also collect data about the
device you are using to access our website. This data may include the device
type, operating system, unique device identifiers, device settings, and geo-location
data. What we collect can depend on the individual settings of your device and
software. We recommend checking the policies of your device manufacturer or
software provider to learn what information they make available to us.
We may ask for personal information, such as your:
This data is considered “identifying
information”, as it can personally identify you.
We only request this information when you interact with our services—like signing up for an account, making use of our platform features, paying for access, or subscribing to our newsletter. We only use collected personal information in the context of providing or improving these services.
Business data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services.
How we collect information
We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.
Use of information
We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future. We also use this information to gain insights into demographics, product and service popularity, and the effectiveness of our marketing activity. We do not disclose the specifics of this information publicly, but may share aggregated and anonymised versions of this information, for example, in website and customer usage trend reports.
We primarily use your personal
information for the purposes of granting you access to engage with certain
areas of our site, to charge you for your subscription, and to notify you of
any changes to your account and service.
We may use your personal details to
contact you with updates about our website and services, along with promotional
content that we believe may be of interest to you. If you wish to opt out of
receiving promotional content, you can follow the “unsubscribe” instructions
provided alongside any promotional correspondence from us.
Data processing and storage
The personal information we collect is stored and processed in United States, or where we or our partners, affiliates and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.
We only retain personal information
and business data for as long as necessary to provide a service, or to improve
our services in future. While we retain this data, we will protect it within
commercially acceptable means to prevent loss and theft, as well as
unauthorised access, disclosure, copying, use or modification. That said, we
advise that no method of electronic transmission or storage is 100% secure, and
cannot guarantee absolute data security.
If you request your personal
information be deleted, or where your personal information becomes no longer
relevant to our operations, we will erase it from our system within a
Your relations with your users and
As a website owner, it is your responsibility to inform your visitors how your website processes their data. If you are using any apps or plugins of a third-party apps or services on your website, including (but not limited to) the apps and services offered on SITE123's app market https://www.site123.com/app-market, it is your responsibility to make sure that these apps and services are also GDPR compliant. (GDPR) (https://gdpr-info.eu) and to inform your users if and how you process any data using those services.
Third-party access to information
We use third-party services for:
These services may access our data
solely for the purpose of performing specific tasks on our behalf. We do not
share any personally identifying information with them without your explicit
consent. We do not give them permission to disclose or use any of our data for
any other purpose.
We may, from time to time, allow
limited access to our data by external consultants and agencies for the purpose
of analysis and service improvement. This access is only permitted for as long
as necessary to perform a specific function. We only work with external
agencies whose privacy policies align with ours.
We will refuse government and law
enforcement requests for data if we believe a request is too broad or unrelated
to its stated purpose. However, we may cooperate if we believe the requested
information is necessary and appropriate to comply with legal process, to
protect our own rights and property, to protect the safety of the public and
any person, to prevent a crime, or to prevent what we reasonably believe to be
illegal, legally actionable, or unethical activity.
We do not otherwise share or supply
personal information to third parties. We do not sell or rent your personal
information to marketers or third parties.
Limits of our policy
site own collecting and handling of data. We only work with partners,
affiliates and third-party providers whose privacy policies align with ours,
however we cannot accept responsibility or liability for their respective
Our website may link to external
sites that are not operated by us. Please be aware that we have no control over
the content and policies of those sites, and cannot accept responsibility or
liability for their respective privacy practices.
Changes to this policy
Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.
Your rights and responsibilities
As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to request this information be deleted. You may amend your account information at any time, using the tools provided in your account control panel.
You are entitled to restrict or
object to our use of your data, while retaining the right to use your personal
information for your own purposes. You have the right to opt out of data about
you being used in decisions based solely on automated processing.
Feel free to contact us if you have
any concerns or questions about how we handle your data and personal
If you don’t wish to accept cookies
explicit link (ex: www.the-site.com/), with the understanding that we may be
unable to provide you with some of your desired content and services.
What is a cookie?
A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.
Cookies are used to enable certain
features (eg. logging in), to track site usage (eg. analytics), to store your user
settings (eg. timezone, notification preferences), and to personalise your
content (eg. advertising, language).
Cookies set by the website you are
visiting are normally referred to as “first-party cookies”, and typically only
track your activity on that particular site. Cookies set by other sites and
companies (ie. third parties) are called “third-party cookies”, and can be used
to track you on other websites that use the same third-party service.
Types of cookies and how we use them
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website.
Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. We use performance cookies on our site.
Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and timezone settings). With this information, websites can provide you with customised, enhanced or optimised content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party service. We use functionality cookies for selected features on our site.
Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our site.
Third-party cookies on our site
Our third-party privacy promise
We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.
How you can control or opt out of
If you browse websites from multiple
devices, you may need to update your settings on each individual device.
Although some cookies can be blocked
with little impact on your experience of a website, blocking all cookies may
mean you are unable to access certain features and content across the sites you
visit. Please be aware that the removal of certain information may result in
the termination of the associated account, or withdrawal from the associated